phone: +37253050503
EN
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Insurance Claim Handling

Report your vehicle damage on our website, and we’ll handle the rest!
Simply bring your car to a CarProf service center for insured repairs.

Traffic Insurance and Casco Partners

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Why Customers Choose CarProf?

Speed and Precision
Fast and accurate vehicle damage assessment, with efficient cooperation with insurance companies.
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Free Replacement Car
We provide you with a replacement car free of charge while your car is being repaired.
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High-Quality Repairs
Our specialists have the expertise to fix any issues. We’ll return your car in perfect condition.
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Simple and Transparent Processes
We’ll handle all communications with the insurance company and complete all the necessary paperwork for you.
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Everything in One Place
Damage assessment, paperwork, and vehicle repairs – all in one location. Simply bring your car to us.
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Guaranteed Safety and Reliability
We strictly adhere to repair regulations to ensure your car is safe to drive again.
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What to Do in Case of an Accident?

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Stop and Ensure Safety of the Situation
Turn off the engine, turn on the hazard lights, set the warning triangle, and ensure that no one is injured.
02
Call Emergency Services if There Are Injuried Parties
Dial 112 to contact the ambulance or the police. Write down the names and contact details of witnesses.
03
Assess the Situation and Fill out the Documents
If the accident involves only material damage, fill out the accident report form online or write it down in free form.
04
Report the Damage to Your Insurance Company
Notify your insurance company as soon as possible. You can also submit a claim online via CarProf.
05
Bring Your Car to CarProf
We will assess the damage, manage the necessary paperwork, and handle the repairs, saving you the hassle.

Accident Report Form

Download the accident notification form on our website
Download the form

Frequently Asked Questions (FAQ)

What does the damage assessment process include?
We assess the damage, contact the insurance company, handle the paperwork, and carry out the repairs.
Do I need to notify the insurance company?
Yes, the insurance company must be informed about the incident. We will assist you with this process.
How long do the repairs take?
The timeline depends on the complexity of the damage, but we always aim to complete repairs as quickly as possible.
What if I can’t come immediately?
Contact us, and we’ll help you arrange a convenient time for your visit.
How can I get a replacement car?
A replacement car is provided free of charge during the repair period. Please check the availability with our specialist.

Contacts

CarProf OÜ Peterburi tee 71, Lasnamäe, Tallinn
Рег. код: 16430926
КМКР нет. EE102461547
+372 59080808 salong@carprof.ee